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Assumptions and Three Little Guys.

When I was walking along the street yesterday, I noticed three little guys in their school uniform. I would guess their ages to be between 9 and 6. Obviously, they were brothers walking to school.  One was bouncing his basketball and the other was holding hands with his brother who had down syndrome. As they approached a busy road, the older brother said to his little brother ‘don’t bounce the ball now ok. Just keep hold of it’, to which his brother responded ‘ok’. His tone was firm but very calm and they continued walking to school, as they probably do each day. Now I know nothing about these boys, only what I have observed through their behaviour on the street. By what I observed I made assumptions; the older brother is clearly the leader and seemed to be...

How You Communicate Matters.

I was engaged to work for a small business, with 30 team members, to improve communication within the business. Everyone knew there was a toxic culture in the workplace. People weren’t getting along and engagement levels were low. The leaders believed this had nothing to do with the leadership, but rather people not liking the direction the business was heading in or the fact they were under pressure to perform. When I start a contract like this I always like to immerse myself for a period of time and observe what is going on through fresh eyes. I also sit down individually with each team member and ask for feedback on how they are experiencing the business. Throughout this exercise, I learned that the team genuinely wanted things to improve. My curiosity got...

Avoiding the Weeds Whilst Working From Home.

I had an amusing conversation with a client the other day. She was telling me how she wanted to work from home more but is worried about the impact on her productivity because she gets very distracted. She went on to tell me about a time when she was studying. She was at her desk looking out her bedroom window and noticed weeds in the garden. She decided that she couldn’t possibly study whilst those weeds were there so proceeded to spend the afternoon weeding. She was very proud of her efforts! She is also convinced her parents loved it when she was studying because their garden never looked better. Besides this story tickling my funny bone, I could certainly resonate with it. When I first started my business and was solely working from home I too got extremely...

When You Can’t Work Any Harder….

Chances are going to relate to this story about Gary. Or know someone else around you who can. Gary’s story is a result of being caught in the busy trap, he became totally reactive and distracted. He lacked clarity, focus, and drive; and was running blind and hoping for the best. But what he decided to do saved him. My buddy Gary, used to wear ‘busy’ like it was a badge of honour. He seemed to be the busiest sales team leader on the planet – and he’d tell anyone and everyone who would listen. He always had the time to tell us all how frantically busy he was. The conversation always lead to how he and his team weren’t achieving the outcomes they needed, and over time this began to grate on him and he very visibly became stressed and frustrated that his actions...

Lessons from a Very Public Fiasco.

“Everything rises and falls on leadership”. John C Maxwell Organisations large and small can all take something away from the horrendous report into our cricketing organisation. Cricket Australia is again in the spotlight for all the wrong reasons. The report into Cricket Australia’s culture and the Australian Cricket team culture reveals damning evidence of bullying, controlling behaviour, arrogance, lack of respect and not living according to the values of the organisiation. This is surely not a shock to anyone, however, perhaps the hard evidence is what it’s going to take to turn the culture around and make cricket something to be proud of once again. What saddens me is that there needed to be a report to encourage culture change and for the fractured...

Captain Courageous.

Aristotle called courage the first virtue because it makes all of the other virtues possible. It’s one of the most important virtues you can have as a leader in today’s business world. Think about the expectations of leaders today. You must be able to innovate, ideate, collaborate and constantly disrupt how you are thinking. All of this takes courage because you’re often breaking tradition and creating new ways of doing things. Leadership means making bold and often unpopular decisions. Without courage, leadership has no impact. One of the greatest stories of courage that I am inspired by is the leadership, courage, and determination shown by Malala Yousafzai. Malala defied the Taliban in Pakistan and demanded girls receive an education Subsequently, she was...

Why Do You Do It That Way?

We’re often challenged and encouraged to understand the ‘why’ behind what we do. To understand and connect to the greater purpose of our actions so we can make strong decisions, push through challenges, stay aligned with the work we love and recognise the right opportunities for us.  It’s essential to communicating effectively and leading people on the right path. By understanding the ‘why’ the ‘how’ and the ‘what’ then follows according to Simon Sinek in his now famous Ted Talk. I also believe this principle needs to apply to the actions we are asking our teams to do. It seems through various onboarding processes and when upskilling team members we are very good at training the what and the how, however we rarely explain the reason ‘why’ we’re asking or...

Making Sense of the Generations.

It’s likely you have a mix of Baby Boomers, Generation X and Millennials within your business (and you are one of those!). Each generation is defined by birth date, values and worldviews. This is impacted by whatever is going on around us at the time. In the case of the Millennial generation, it is the rapid growth and evolution of technology. Whereas for Baby Boomers, it was TV and the sense that anything was possible like the first man landing on the moon in 1969.   Differences between worldviews in different generations
Baby Boomer Generation X Millennials
Born 1946 – 1964 Born 1965 – 1979 Born 1980 – early 2000s
Optimistic Values equal rights and equal opportunities Competitive Stressed Spenders Hardworking Values...

Same, Same and Certainly Not Different.

In today’s hyper-connected online world, we need to stand out. We need to attract attention, to be colourful and easily identifiable through masses of other information and noise out there. We can’t afford to fall into the world of ‘sameness’ that so many seem to. And there’s just so much sameness around right now. The only difference is the voice to the same conversation of how little time there is, that there’s so much to do and how busy we are. This isn’t conducive to influential or relevant leadership and in fact, it’s incredibly beige. When we get caught in the vortex of busy, when we’re running to keep up with everything else that’s happening out there around us, we become beige as a leader. One of the great things though is that people seem to be...

Creating Two Types of Momentum.

We have flipped the calendar page over for the second last time in 2018. We’re now on the home stretch. I do love this time of year, it’s spring, daylight savings kicks in for many of us and there is a more festive feel in the air. That being said there are many distractions to navigate too, Melbourne Racing Carnival starts in October and soon after that the festive season gets into full swing as of late it seems to be starting early in November. Attention turns to fashion, parties and how to manage hangovers! This quarter is an important one though. We need to ensure we bring home the results to make the year one to be proud of, even if that means not quite hitting the target on the head but being proud of the effort that has been invested over 2018. We know...

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