April 01, 2014
We all face into problems or challenges in business. Problems can be opportunities in disguise; they may warn us that we need to make changes, that we need to take action or to stop burying our heads in the sand. It’s when a problem gets ignored or is avoided that it can escalate to something […]
Read MoreDecember 11, 2013
Last month we discussed the increase of conflict in the workplace. Since then I have asked numerous people what the reason for this was in their world. I asked a mix of corporate and SME employees and Directors and these are the top 5 common themes: Lack of or very poor communication. Unclear expectations and […]
Read MoreDecember 11, 2013
Recently and increasingly, I have been engaged to sort out conflict in the workplace. People’s relationships have broken down to the point they are not communicating in a professional manner, if at all, and it’s affecting the workplace. An awful situation for the rest of the team especially when it’s the Directors who have the […]
Read MoreOctober 18, 2013
Imagine a world where leaders operated fuelled with courage, conviction and a clear vision. Where they made decisions quickly, without procrastination or wanting to make the popular decision. Where they stood up for what they stood for, communicated with ease and grace and behaved in an engaging way. Wouldn’t that be amazing? And for some […]
Read MoreSeptember 24, 2013
People are hard work. They can be needy, moody, unmotivated, careless and selfish. And that can just be in a day! The demands of clients and the relentless pressure of the economy have changed the working dynamics of business. Leaders now need to be constantly focused on opportunity and changing the way they do business […]
Read MoreSeptember 24, 2013
Warning! This article includes stuff that you may not want to hear. But you need to! Ok I am going to just come out and say this. It may seem harsh but I think you need to hear it and we need to address the elephant in the room. People are behaving badly in your […]
Read MoreJuly 09, 2012
One day, a teacher was speaking to a group of business students and, to drive to the point, used an illustration those students will never forget. As he stood in front of the group of high-powered, over-achievers, he said, “Okay, time for a quiz.” He then pulled out a one gallon, wide-mouth mason-jar and […]
Read MoreJuly 06, 2012
There is so much written about Leadership and from my point of view, Leadership is only demonstrated through action, not words. The world is desperate for true leaders. Those who lead with conviction, with passion, with a vision and can communicate the path and inspire. In my view, there is no better authority than John […]
Read MoreMarch 21, 2012
It’s quite amazing how someone you do not know personally can inspire and spark such emotion when their name is mentioned. On the day Jim Stynes died, it really rocked people. It’s a sad day that we lost one of the true legends of not only AFL but of life. His legacy stands as […]
Read MoreFebruary 26, 2012
Never before has exceptional client service been so important to business success. Roll your eyes at your own peril; this very simple, yet hugely elusive aspect of business can be the difference that makes the difference. So what is exceptional you may ask?? Returning phone calls on time, every time Delivering on promises Showing […]
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