September 24, 2013
Warning! This article includes stuff that you may not want to hear. But you need to! Ok I am going to just come out and say this. It may seem harsh but I think you need to hear it and we need to address the elephant in the room. People are behaving badly in your […]
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July 09, 2012
One day, a teacher was speaking to a group of business students and, to drive to the point, used an illustration those students will never forget. As he stood in front of the group of high-powered, over-achievers, he said, “Okay, time for a quiz.” He then pulled out a one gallon, wide-mouth mason-jar and […]
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July 06, 2012
There is so much written about Leadership and from my point of view, Leadership is only demonstrated through action, not words. The world is desperate for true leaders. Those who lead with conviction, with passion, with a vision and can communicate the path and inspire. In my view, there is no better authority than John […]
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March 21, 2012
It’s quite amazing how someone you do not know personally can inspire and spark such emotion when their name is mentioned. On the day Jim Stynes died, it really rocked people. It’s a sad day that we lost one of the true legends of not only AFL but of life. His legacy stands as […]
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February 26, 2012
Never before has exceptional client service been so important to business success. Roll your eyes at your own peril; this very simple, yet hugely elusive aspect of business can be the difference that makes the difference. So what is exceptional you may ask?? Returning phone calls on time, every time Delivering on promises Showing […]
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December 13, 2011
As leaders we are focused on yielding higher returns, seeking distinctions, recourse and resource. We need effectiveness and efficiencies. We want growth and more time. And well, we want it all! But what about you? As business leaders you can often be pulled from pillar to post. People want to drain your energy because […]
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December 12, 2011
Yes it’s 13 sleeps until Christmas and all in business are focused on how busy they are….or should be! Some businesses are frantic with this period being the busiest sales period and others are winding down. Regardless of where you are at, December and January is the prime time to plan for the next year. […]
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December 05, 2011
We presented to a group of business owners at a networking group meeting last week on ‘The Busy Trap’ and how business owners need to find a way to break free if they are going to grow their business. The message resonated loudly. These business owners desperately want 2012 to be a better year for […]
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December 04, 2011
I was at a VECCI briefing last week about Adverse Action and Unfair Dismissal. Given this is a potential outcome of Performance Management and Leadership and is a key area that I assist my clients with, I like to keep on top of what is going on. The Fair Work Act and Work Place Relations […]
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November 28, 2011
Business has faced into some unprecedented challenges over the last year. A strained and nervous economy has not helped with people and business tightening their hip pockets and really thinking about where they spend their money. This in turn of course makes business leaders very nervous. I’ve spoken with many who have cut staff, […]
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