Business Leadership Tip
Business Leadership Tip # 8 – Systems and Process
This is where you can take your business to the next level. The implementation of systems and processes to support your business strategy is a must. And yet it is where many businesses fall down.
At Distinctive leadership we call these leadership practices. Regardless of whether you have a team of people or not, systems and process are essential. Most business owners know the process they take to complete a task or how they would like something done. The problem is, the information is in the business leaders head! And it’s no good to anyone up there! What happens if a bus hits you, your process goes with you and the business suffers.
To have clearly defined systems and processes in place to support your business functions is smart business. This includes client service delivery, product delivery, service experiences, compliance, networking, marketing, you name it. Anything that is a function within your business needs to be clearly defined and documented. This is where the business success starts.